Hotel-Check: Aqua Dome Spa Resort Part 2
Sorry for being offline the whole day, but it was more stressful than it should have been.
1 hour after my last blog, I wanted to pick up the keys for the reserved Alpine Room. Of course they tried to give me the standard room in the old wing! So I went the whole way to the room and then back to the reception to claim about the room. They did not apology and immediately called the housekeeping to prepare a new room. After 15 minutes waiting on the reception without offering a drink or a seat, they gave me the keys without any comment.
The new room is nice, the smell is fresh, the balconies and bathrooms are modern and new, too! Although the bed sheets are dirty and used! YES - All-over Shampoo comes out of a dispenser - very exclusive :-(( ! They are not even branded ones!
Back to the Spa, some tyrolean citizens tried to get our loungers as they were not able to got some by theirselfs! We shouted at them and they left us alone - horrible if you're paying 380.00 Euros for that one night in the low season!
We went to a local restaurant as we are disappointed of the overall service at this property! This was probably the best decision we did the whole day - the Pizza was absolutely great!
To be honest, everything I wanted is to sleep, but this was impossible as the materess felt extremely cheap and unconfortable, a bit like in a youth hostel or in a boarding house!
After replacing the mattress protector, the beds felt more comfortable and sleeping was no longer a problem. :-)
We will see what tommorrow brings, we will for sure no longer stay the afternoon at this chaotic place!
Sorry but this is a true hotel-fail for this price!